Total Queries Today128Incoming customer webhooks counted today
Unique Customers Today42Calculated with hashed/masked phone
Open Cases Needs Reply23Active sessions only, not idle main-menu chats
Resolved Today91Resolved tickets/conversations today
Total Tickets All Time12Lightweight ticket records only
Average Reply Rolling0sLast 100 webhook processing durations
Privacy Mode OnONnumbers_only_no_conversation_body
Feedback RemovedOFFNo rating prompt and no feedback loop
Recent KwikEngage Data
No message body stored| Customer | Intent | Status | Owner | Last Update |
|---|---|---|---|---|
R Rohit****3073 | Greeting | Bot Replied | Bot | Just now |
Query Types
TodayResolved By Team Member
Last 7 days| Team member | Resolved | Status |
|---|---|---|
| Amit | 18 | Active |
Open Ticket Snapshot
Action required| Ticket | Issue | Status | Assigned |
|---|---|---|---|
| DMG-1001 | Damaged Product | Open | Quality Team |
Daily Numbers
14 days| Date | Queries | Unique | Tickets | Resolved | Bot Replies | Blocked |
|---|---|---|---|---|---|---|
| Today | 128 | 42 | 12 | 91 | 110 | 0 |
Storage Estimate
Numbers onlyModenumbers_only_no_conversation_body
Tickets0
Daily Rows0
Estimated Size< 1 KB · 0 bytes
NoteFull messages, media and chat history are not stored.